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QEC Policy and Regulations

The principles underlying quality assurance are
 
1. 
That all staff are accountable and responsible for ensuring that the very best quality of service is provided to all our students and customers whether internal or external to the organisation. 
​2. ​
That we will seek to achieve continuous improvement of quality in all areas of our work so those internal and external students and customers are provided with a better and improving quality of service. 
3.​
That all areas of the college work to a clearly defined planning and review cycle which is used to link strategic and operational planning and which provides for clear and regular processes of monitoring, evaluation and review. 
4.​
 That the policy is actively led by senior managers and supported by all staff. It will be promoted in a climate where staff are supported and trained to provide a higher quality service and where good practice and innovation is celebrated and shared across the organisation.
 
​The main objectives of the policy are to: 
 
1.​ Review all aspects of College activities, on a regular basis, in order to provide self-assessment data.
2. Develop, maintain and continually improve a range of quality operational procedures covering all aspects of the college operation.
3. Systematically audit procedures and give feedback to staff. 
4. Support staff in the performance of their professional roles. 
 
Responsibilities 
 
1. Everyone is responsible for ensuring quality within his / her area and fully implementing and managing the appropriate quality assurance procedures.
2. Teachers are responsible for ensuring the quality of the students’ experience within the University. This includes the utilization of appropriate learning and teaching strategies and making sure that the students are effectively counselled, advised and tutored throughout their program .
 3. Support staffs are responsible for ensuring the quality of the student experience within their area of work. 
4. The Quality Director is the Head of training. Their role will be to develop, monitor and evaluate quality assurance strategies and quality control procedures. They must make sure that all staff are aware of, and involved in, these processes. 

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